Water Service Request

The Water and Sewer Department accepts service requests by email, phone or via the form below.

Making a Request

  • Online Webform - Please complete the form below to send us your request.
  • Email - To request a service by email, please send: your name, address, phone number and description of request.
  • Phone - To request a service by phone, please call: 978-658-4711 (Hours: 6:30am to 3:00pm)

Emergencies

To report an after hours emergency, please contact the Wilmington Police at 978-658-3331

Request Details
Service Location
Your Information