Whom Should I Contact During the Storm?

With the inclement weather being predicted, here is a reminder of whom to contact for specific issues:

  • Police/Fire Emergency 911
  • Non-Emergency Police 978-658-5071
  • Non-Emergency Fire 978-658-3346
  • Snow Removal Operations/DPW 978-658-4481
  • Reading Light (Power Outages/Downed Wires/Trees in Wires) 781-944-1340
  • National Grid (Gas) 800-233-5325
  • Comcast (Cable/Phone/Internet) 800-226-2278
  • Verizon (Cable/Phone/Internet)
    • Residential customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/outage  to report any service-related issue, receive alert and find helpful service-related FAQs.   
    • Small business customers can visit www.verizon.com/bizoutage.  Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed.  Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.