Veterans Crisis Line

988 and Press 1

Chat online at Veteran Crisis Line


The Veterans Agent administers a State public assistance program for veterans and their dependents who qualify. Financial aid, which is reimbursed in a large part by the Commonwealth, is rendered in the form of cash grants to cover such items as living expenses and medical bills. The Veterans Agent also offers assistance in applying for pensions and other programs administered by the United States Veterans Administration.

Services Provided

Services Offered for Eligible Veterans and Dependents:

  • Discharge copies and requests for replacement
  • Chapter 115, a public assistance program, to eligible veterans and dependents
  • State annuity acquisition
  • VA Healthcare applicant assistance
  • Military awards and medals
  • State bonus acquisition
  • Tax exemptions
  • Veterans license plates
  • Homeless veteran referrals
  • Chelsea Soldiers Home
  • Employment initiatives
  • Grave markers
  • Burial in a National or State Veterans Cemetery
  • Disability for service-connected or non-service connected disability
  • G.I. Life Insurance
  • VA Home Loans
  • VA Educational Assistance
  • VA Death Pensions

The confidentiality of veterans' names and addresses is protected by Title 38 United States Code (U.S.C.) and Privacy Act. Under Title 38 U.S.C. section 5701 (f) (1), the use of a veteran's name and address listing is limited to purposes directly connected to the conduct of programs and utilization of benefits under Title 38.                                                                                                                                                                                                                  

Service members and their families and friends can call and text the Veterans Crisis Line numbers and can chat online at Military Crisis Line



Staff Contacts

Name Title
Louis Cimaglia IV Director
Michael Frotten Veterans Agent
Patti Meehan Case Worker