Important Contact Information During Storm Events
Important Contact Information During Storm Events
DOWNED ELECTRICAL LINES SHOULD BE REPORTED IMMEDIATELY to 911 for Public Safety
Power outages, however, should be reported to the normal RMLD hotline below.
RMLD
To report power outages to Reading Municipal Light, please call 781-942-6598 (24/7). https://www.rmld.com/
National Grid Gas
Residents and businesses should report all outages to the Customer Service or Outage Reporting hotline below. Every phone call received is logged into their outage tracking system.
Natural Gas Customer Service: (800) 640-1595
Verizon
Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/support to report any service-related issue.
Small business customers can visit www.verizon.com/bizoutage. Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.
Important Wilmington Public Safety Information
All emergencies should be directed to 911
The Police Non-Emergency phone line is 978-658-5071
The Fire Non-Emergency phone line is 978-658-3346
The Public Works phone line is 978-658-4481